Last updated: April 8, 2026
These Terms and Conditions (“Terms”) govern your access to and use of https://larrosmoving.com (the “Website”) and the moving and related services (the “Services”) provided by Larros Moving Company (“Company,” “we,” “us,” or “our”). By accessing the Website or using our Services, you agree to be legally bound by these Terms.
1. Use of the Website
To use the Website or book our Services, you must be at least 18 years old and legally capable of entering into binding agreements.
You agree to provide accurate, current, and complete information when requesting quotes, booking Services, or submitting any forms on the Website. You are responsible for keeping your account information (if applicable) confidential and for all activity conducted under your identity or contact details.
We reserve the right to deny access to the Website, refuse services, or cancel any booking at our sole discretion if we believe these Terms have been violated or the Website/Services are being misused.
2. Quotes, Estimates, and Bookings
All quotes and estimates provided by Larros Moving Company are based on the information you supply, including the volume of goods, access conditions at pickup and delivery locations, travel distance, and any special requirements you disclose.
Quotes and estimates are not final or guaranteed. They may be adjusted if the actual conditions of the move differ significantly from the information originally provided. Final charges will be based on the Services actually performed.
Certain bookings may require a deposit or payment pre-authorization. Payment terms, cancellation policy, and booking conditions will be detailed in your booking confirmation or a separate agreement. You are responsible for carefully reviewing all estimates and promptly notifying us of any errors or changes.
3. Customer Responsibilities
By booking our Services, you agree to:
Ensure all items are properly packed and ready for transport before the moving crew arrives (unless packing services were explicitly included in your booking).
Provide safe and unobstructed access to pickup and delivery locations, including elevators, stairways, entrances, and parking. You are responsible for obtaining any necessary building approvals or permits.
Inform us in advance about any fragile, valuable, oversized, or specialty items that require special handling, equipment, or care.
Comply with all applicable laws, regulations, and building rules related to your move.
Confirm that you are the legal owner of the items being moved or have proper authorization from the owner to arrange their transport.
4. Excluded and Prohibited Items
We may refuse to transport certain items, including but not limited to:
Hazardous, flammable, explosive, or otherwise dangerous materials.
Illegal substances or any items prohibited by law.
Perishable goods, live animals, or plants, unless we have expressly agreed in writing to transport them.
If prohibited items are included without our prior written approval, you will be solely responsible for any resulting loss, damage, fines, penalties, or legal consequences.
5. Payment Terms
Payment obligations will be specified in your estimate or booking confirmation. Unless otherwise agreed in writing, a deposit is typically required before the move, with the balance due upon completion of the Services.
Additional fees may apply for services or conditions not included in the original quote, such as extra labor, long carries, multiple flights of stairs, additional stops, waiting time, or changes to the move plan.
If payment is not made when due, we may charge late fees and, to the extent permitted by law, retain possession of your goods until full payment is received.
6. Cancellations and Rescheduling
Cancellations and rescheduling are subject to the notice periods and fees set out in your estimate, booking confirmation, or our current cancellation policy.
Insufficient notice may result in the forfeiture of all or part of your deposit and charges for costs already incurred.
We may also need to delay, reschedule, or cancel a move due to circumstances beyond our reasonable control (e.g., severe weather, unsafe conditions, or equipment failure). In such cases, we will notify you as soon as possible and work with you to find a suitable alternative.
7. Liability for Loss or Damage
Our liability for loss of or damage to your goods is limited to the extent permitted by applicable law and as specified in your estimate, bill of lading, or other moving documents.
You must inspect your goods upon delivery and note any visible damage on the delivery paperwork before signing. Any concealed damage must be reported to us in writing within the timeframe specified in your moving documents.
Compensation limits depend on the valuation/protection option you chose at booking. Additional coverage may be available for an extra fee. We are not liable for damage caused by events beyond our control or pre-existing defects in your items.
8. Limitation of Liability
To the maximum extent permitted by law:
We are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, business interruption, loss of data, or loss of goodwill.
Our total liability arising from these Terms or any Service will not exceed the amount you paid to Larros Moving Company for the specific Service giving rise to the claim.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
9. Intellectual Property
All content on https://larrosmoving.com, including text, graphics, logos, images, designs, and software, is owned by Larros Moving Company or its licensors and protected by intellectual property laws. You may not copy, reproduce, modify, distribute, or create derivative works from any part of the Website without our prior written consent.
10. Privacy
Your use of the Website and Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using https://larrosmoving.com, you acknowledge that you have read and agree to our Privacy Policy.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of the state where Larros Moving Company maintains its principal place of business, without regard to conflict of laws principles.
Any dispute arising out of or relating to these Terms or our Services must first be attempted to be resolved informally by contacting us at [email protected] or . If the dispute cannot be resolved informally, it shall be brought exclusively in the state or federal courts located in or serving our principal business location, and you consent to the jurisdiction and venue of those courts.
12. Changes to These Terms
We may update these Terms from time to time. The revised version will be posted on https://larrosmoving.com with a new “Last updated” date. Your continued use of the Website or Services after the changes take effect constitutes your acceptance of the updated Terms.
13. Contact Information
If you have any questions about these Terms, please contact us:
Via the contact form on https://larrosmoving.com
By email: [email protected]